Frequently Asked Questions
Where is your office located?
We currently offer telehealth at our practice.
Do you offer online counseling?
Yes! We have found that this modality offers the most flexibility and comfort for our clients. If you are trying to figure out if telehealth is the right fit for you, please check out our blogpost on that topic here.
What are your hours?
We are open Monday-Friday 9 am – 6 pm. Moriah and Elizabeth’s individual hours vary within those time frames.
How long are sessions?
Sessions are 45-50 minutes long. We have found that this amount of time allows us to help clients make significant progress each week without being exhausting. If you are interested in an alternative time frame please contact us.
How much do you charge?
Elizabeth charges a flat fee of 250. Moriah charges a flat fee of 300.
Do you take insurance?
Like most private mental health practitioners in New York, we are considered “out of network” providers. This means that some of our clients pay fully out of pocket, and others pay our fee up-front and then receive partial reimbursement from their insurance provider in accordance with their out-of-network insurance benefits.
Depending on your insurance policy, some (not all) policies will offer partial reimbursement to you for out-of-network services. We can also check these benefits for you at the time of your consultation call.
In our experience, reimbursement is common and most of our clients are reimbursed for 50 to 100% for the cost of their sessions if they have out-of-network mental health coverage.
How can I get reimbursement?
We have partnered with Reimbursify for you to easily submit your claims for out-of-network health insurance reimbursement from your smartphone. Reimbursify will allow for you to get reimbursed at a quicker rate than if you submitted these claims yourself.
Why would I choose to pay private pay instead of using my insurance benefits?
This is a great question and we are glad you asked! By not taking insurance we are able to maintain smaller caseloads of clients and devote our time to helping people achieve their goals. Working with insurance entails many hours of phone calls that take away from our ability to focus on our clients’ needs. By devoting all of our time and energy to our clients we see better outcomes in therapy and quicker results.
In addition, insurance companies will often dictate the number of sessions you can have, whether you have completed the process or not. We have found this to be very disruptive to a client’s therapeutic journey. Lastly, another perk to paying privately is that your diagnosis remains private and it will not be listed on any permanent health records.
How do I set up an initial appointment?
You have two options so please pick the one that you are most comfortable with! Each option starts with setting up a 15 minute consultation to make sure we all feel that we are a good fit.
Option 1: Call or text the number listed and set up a time for a 15 minute consultation. The number is 914-809-5800.
Option 2: Fill out the contact us form on the website and we will respond back to set up a time for a 15 minute consultation.
What is your cancellation policy?
We want you to make your mental health a priority but we also know life happens. We ask you to notify us before 24 hours of our scheduled session time if you have to make changes. If canceled within 24 hours we charge a flat fee of 200.
How much paperwork do I have to fill out?
It is the rare individual who likes paperwork. We do have paperwork, but we have tried to make it as effortless as possible. When you schedule an initial session we will send you a link that will take you to a personalized client portal. There you will find paperwork to fill out and sign before the first session. If you have questions or do not have time to fill it out before our session, don’t worry! We’ll spend the first part of the session answering any questions and helping you fill it out.
What can I expect in a first session?
Love this question! We will spend time getting to know you better, understanding your priorities and crafting a plan to help you reach your goals. This is also a great time to ask any follow up questions you have from the consultation call.
With whom do you work?
We work predominantly with teens, young adults, couples and families who struggle with eating disorders, anxiety, trauma and relationship struggles. If you think you may fit outside of these areas but would still like to explore working with us, set up a consultation call to see if we are a good fit.
What is your approach?
We use an integrative person centered approach. This means that we take many different modalities and blend them together to best meet your specific challenges. In addition, we use our therapeutic relationship as a tool to help you to heal. This allows for a highly personalized approach and better outcomes. The therapy can shift and grow with you. This is essential in helping you achieve your goals in a timely manner. You can read more about our modalities and trainings in our services and specialties sections.
How long will it take?
We really believe in working ourselves out of a job and setting you or your family up for success. This process is quick for some and takes longer for others, depending on what you want to work on, your goals and level of motivation. This is a great question to ask in your consultation call or in your initial sessions with us. As we get to know you better we can make better predictions of timelines.
Will I have homework?
That largely depends on you! Some of the modalities we use lend themselves to having homework to help bridge the gap between sessions. In our experience, clients willing to do some work outside of sessions often see the biggest gains in the shortest period of time.
How often will we need to have a session?
To start out, we recommend weekly sessions. Later in the process if you would like to explore having more or less frequent sessions, let us know so we can discuss what would be best to meet your goals.
Tell me something fun about yourself!
Oh good, a fun one. Moriah loves animals and you will likely be visited by Chunk and Boo (her cats) during sessions! Elizabeth loves reading and you will likely hear at least one book reference in your time working with her.